Motothang

Thimphu, Bhutan

+975 17665558

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highillstravelers@gmail.com

email for any queries

// frequently asked questions

About Bhutan

 

There are 19 languages spoken in Bhutan, but the national language is Dzongkha. English is used throughout Bhutan’s education system, so it is widely used and understood.

 

Bhutan is a year-round destination. There are four seasons: summer (June to August), autumn (September to November), winter (December to February) and spring (March to May). But because of the range of altitudes in the country, and the influence of the north Indian monsoons, the climate is incredibly varied. 

In the south, the humid, subtropical climate is fairly consistent year-round, with temperatures between 15oC and 30oC. Central Bhutan, with its temperate forests, has a more seasonal climate, with warm summers and cool, dry winters. The northern regions are much colder during winter. Because of the high altitude, mountain peaks are snowy year-round and the lower reaches remain cool in summer. 

In summer, the Indian monsoon season runs from late June or July to late September, mostly affecting the southern regions. Most farming activities take place in the summer, when crops thrive in verdant landscapes.

Autumn, from late September or early October to late November, follows the rainy season. It is characterised by bright, sunny days and some early snowfall at higher elevations. It’s the season of feasts and festivals as farmers reap the fruits of their work.

From late November until March, the crisp, clear and sunny winter sets in, with frost throughout much of the country and snowfall common above elevations of 3,000 metres. The winter northeast monsoon brings gale-force winds at the highest altitudes through high mountain passes, giving Bhutan the name Drukyul, which means Land of the Thunder Dragon in Dzongkha (Bhutan’s national language). 

Bhutan’s generally dry spring starts in early March and lasts until mid-April. It is a botanist’s delight, with nature in full bloom. Summer weather commences in mid-April with occasional showers and continues to late June.

 

Bhutan’s currency is called ngultrum. It’s 1:1 with Indian rupees.

 

Three different electrical plugs are used throughout Bhutan: the British plug (three square pins, compatible with type G sockets), the European plug (two round pins, compatible with type C socket) and the Indian plug (three thick round pins, compatible with type D sockets). It’s a good idea to bring adaptors for all three.

 

For telephone calls, Bhutan’s country code is +975. Make sure you add this to the beginning of any number if calling Bhutan from abroad.

Planning Your TRIP

 

Visitors of all nationalities, except those from India, require a visa before entering Bhutan. For all visitors, except those from Bangladesh and the Maldives, this visa must be applied for and approved in advance of travel. Visitors from Bangladesh and the Maldives also require a visa, but this can be applied for and approved either in advance of travel or upon arrival in Bhutan. 

Visitors from India are able to apply for a permit but are required to hold an Indian passport or an Indian voter ID card. For Indian nationals under the age of 18, a passport or a birth certificate can be used to enter and they must be accompanied by a legal guardian.

Nationals from Switzerland and Thailand holding diplomatic or government-official passports are eligible for a visa at their port of entry.

 

You can apply online for a visa by completing this application form, or if you’re travelling with a tour operator, they may apply on your behalf. Read more about the visa here

Visitors from Bangladesh and the Maldives requiring a visa can apply either online before travelling or in person upon arrival in Bhutan.

 

No, there are no restricted nationalities in Bhutan.

 

Before travelling, visitors from India, Bangladesh and the Maldives can apply for a permit (Indian nationals) or visa (Bangladeshi or Maldivian nationals) here. You may also apply at the point of entry, but please be aware that there may be a long wait depending on the number of applicants at the time. We recommend arranging your permit/visa beforehand.

 

A correctly input visa application can take up to five days to process.

 

There is a one-off fee of US$40 for the processing of your application. This is payable at the same time as your Sustainable Development Fee (SDF), as part of the process of submitting your visa application.

 

The visa allows you to remain in Bhutan for a maximum of 90 days from the date of entry.

 

Yes, provided the extension is applied for before the original visa or permit expires. 

Visitors can extend their stay via the online visa application portal, using the same log-in details that were used to process their original visa. 

The fees for processing your extension application, and daily SDF for the duration of your extended stay, will be payable via the same portal.

 

Yes, it is possible to use your credit card to pay for your visa and SDF online. However, we strongly recommend that you notify your bank prior to making the credit card transaction to ensure that the payment is processed successfully.  If they are not informed in advance, sometimes international banks will block online payments to Bhutan as part of the bank’s online security measures.

 

Yes. All visitors must have full, valid travel insurance for the duration of their visit. For all visitors except those from India, Bangladesh and the Maldives, it is required to be in place when you make your visa application. 

Visitors from India, Bangladesh and the Maldives have the option to purchase domestic travel insurance at their port of entry.

 

No. In the past, all visitors needed to book their travel to and within Bhutan through an accredited tour operator. Any visitor travelling to Bhutan after our reopening on September 23rd 2022 can now book all aspects of the journey independently. Still, we warmly recommend our many accredited tour operators for their expert knowledge and excellent service.

 

There is a charge of Nu. 4,500 per car, per day. A guide is also mandatory and will be at an additional charge.

If guests want to bring their own car, the cars must meet the requirements of Bhutan’s Roads Safety and Transport Authority, and must also have a valid driver’s license, insurance documentation, pollution control documentation, an entry permit, and a vehicle in reasonable condition. A valid Indian driver’s license is accepted for self-driving within Bhutan. The same fees and rules apply for motorbikes.

In case the vehicle is not owned by the guests travelling to Bhutan, an authorisation letter is required. For more information on this subject please contact our Hosts team.

 

If you would like to book completely independently, there are plenty of online resources for inspiration, research and booking – including this website. There are lots of experienced, accredited tour operators that can help you too.

Our host team is also on hand to help provide you with information as you plan your journey.

 

The country has one international airport located in Paro. Flights operated by Drukair and Bhutan Airlines arrive and depart from destinations including Bangkok, Delhi, Kolkata, Bagdogra, Bodhgaya, Dhaka, Kathmandu, Guwahati and Singapore. Private jets or charters can fly into Bhutan after obtaining the relevant approvals. 

There are also domestic airports in Yonphula in eastern Bhutan, Bumthang in central Bhutan, and Gelephu in south-central Bhutan.

 

Face masks are no longer required to be worn at any venue or at any time in Bhutan, except in hospitals and health centres. However, guests can choose to wear face masks at their convenience should they wish. Also, it may be mandated by the government that face masks need to be worn in the future if the number of COVID-19 cases go up, therefore it is recommended that guests always travel with a face mask in their luggage as a precaution.

 

Although we recommend all visitors stay up to date with vaccinations against covid-19 to help stop the spread of the disease, there are now no covid-19 vaccination requirements for adults or children to enter Bhutan from September 23rd 2022. There is no quarantine requirement either.

No random covid-19 testing will be undertaken at any port of entry into Bhutan, however this may be done if a guest is showing symptoms or asks for a test.

If a guest tests positive for covid-19 during their stay in Bhutan, they will be admitted entry into the country without any quarantine period, however will be required to wear a face mask at all times and maintain other precautionary measures until they test negative again.

There will be no covid-19 protocols to leave Bhutan, unless the country the guest is travelling to requires them.

 

You can take a taxi from the taxi rank outside the airport or organise an airport transfer with your hotel or tour operator. There is no other public transport available at the airport.

 

The most convenient way to travel in Bhutan is to hire a vehicle and driver from a car rental company or a tourism service provider. It is not possible to hire a self-drive vehicle in Bhutan.

You can also book a local driver or transport service provider (as well as airline tickets and tour operators) using the Druk Ride app. Your hotel may also be able to provide or arrange transport for you.  

If you are travelling with a tour operator, your transport will be arranged for you. 

 Domestic flights are often the fastest way to travel longer distances within Bhutan. Domestic airports operate flights to and from Yonphula in eastern Bhutan, Bumthang in central Bhutan, and Gelephu in south-central Bhutan.

For special itineraries, helicopter services can be arranged. For more information about helicopter services, visit the Royal Bhutan Helicopter Services page or contact your travel partner.

 

All treks must be undertaken with an accredited tour operator or guide. Your tour operator will assist you with all the necessary logistics and safety precautions.

Please contact our hosts for the Department of Tourism’s list of approved tourism services.

 

A local guide will help you see the best that the country has to offer and will ensure your safety when exploring unfamiliar terrain and altitude. It is mandatory to be accompanied by a guide for any journey or any trek beyond Thimphu and Paro. Guides are also mandatory for visitors who enter Bhutan via our land borders and plan to travel beyond the border towns. 

Guests no longer require a Route permit to travel around the country, so long as they are accompanied by a guide certified by the Department of Tourism. Please contact our hosts for the Department of Tourism’s list of approved tourism services.

While guides aren’t necessary for all experiences, such as dining out and shopping, we strongly recommend that guides accompany visitors for experiences such as visiting temples and local places of interest. It is mandatory to have a guide when visiting monuments such as dzongs, for instance.

If you are following an itinerary or taking part in a trip organised by your hotel, you will not need to book a guide as one will be arranged by the hotel.

 

Bhutan offers a wide range of accommodation, from luxurious five-star hotels to cosy homestays in traditional village settings.

Please contact our hosts for the Department of Tourism’s list of approved accommodation.

 

You may only stay in accommodation or campsites approved by the Tourism Council of Bhutan.

Please contact our hosts for the Department of Tourism’s list of approved accommodation.

 

Bhutan is a very safe place to visit, even if you’re travelling alone. There is very little crime experienced by locals or visitors, although we advise you to take care of yourself and your belongings. In some areas you may encounter stray dogs – please be cautious around them as they are not domesticated. They normally keep their distance, but please stay away from them as much as possible, especially if travelling with children. Please don’t feed or pat these or any other wild animals.

Bhutan’s physical environment presents occasional safety hazards, including flooding and landslides. From June to September the monsoons can affect transport and services. Check with your hotel or tour operator for possible disruptions.

 

There is some very good content in the form of SHINE Tourism Attraction Books that list activities and helpful information available to download at the following link: https://shine.grat.at/photos/

The tour operators in Bhutan would also be able to provide you with good on the ground knowledge about the highlights of each regional district (Dzongkhag).

Sustainable Development Fee (SDF) INFORMATION

 

The Sustainable Development Fee (SDF) is a daily levy paid by visitors to support Bhutan’s development. Since the kingdom first opened its doors in 1974, guests have played a critical role in our country’s growth.

The SDF is collected by the national exchequer and funds are allocated to various projects that create long-term, sustainable opportunities for the Bhutanese people, through free healthcare, education and training, upskilling the tourism and hospitality industry, improved infrastructure, environmental preservation and conservation, cultural preservation programmes and initiatives that support local businesses and economies. The SDF is also a vital means of maintaining the exceptional forest cover and carbon-neutrality for which our small nation is world-renowned and globally critical. The SDF also helps us to ensure that we can continue to offer guests tranquillity and an intimate experience.

 

No. This incentive is not combinable with the SDF waiver for border towns. 

 

Tourists visiting Samtse, Phuentsholing, Gelephu, and Samdrupjongkhar towns for 24 hours need not pay Sustainable Development Fee (SDF) beginning April 14, 2023. The waiver will be enforced for a year. The SDF  waiver will only apply for tourists who do not travel beyond the designated zones of border towns. However, SDF will apply for visitors who travel beyond the designated zone of border towns.

Tourists will be charged SDF if they go beyond Gurung Basti in Samtse, and beyond Rinchending Checkpost in Phuentsholing. The designated zone in Gelephu is at Aipoli Bridge and Pinchinna checkpost in Samdrupjongkhar.

 

Extensions must be made in person at the Department of Immigration and must be paid in US Dollars.  

For Indian Nationals, extensions can be made in person at the Department of Immigration and must be paid in INR.

 

The guests should cancel their visa application and apply again. Please allow at least five working days to process the visa application. The SDF that they have already paid can be used when applying again.

 

Yes, guests who have already obtained a visa and booked trips to Bhutan can take advantage of the new SDF incentive. They will need to cancel their existing visa application and re-apply. Please note that DoI will forfeit their original visa fee (USD 40) and guest will be required to pay the USD 40 visa fee again when they process their new visa application. The SDF that they have already paid can be used when applying again.

 

Only guests from India are eligible to pay the rate of Nu. 1,200 (or equivalent in Indian Rupees) per day.

 

Yes, the SDF will be refunded by the Department of Immigration for any cancelled or shortened trips; any bank charges will be deducted from the total refunded. Requests for SDF refunds should be submitted online using the visa portal. The refund will be processed after visitors leave Bhutan.

 

Yes, the SDF will be refunded for any nights that are not spent in the kingdom.

 

The most convenient way to travel in Bhutan is to hire a vehicle and driver from a car rental company or a tourism service provider. It is not possible to hire a self-drive vehicle in Bhutan.

You can also book a local driver or transport service provider (as well as airline tickets and tour operators) using the Druk Ride app. Your hotel may also be able to provide or arrange transport for you.  

If you are travelling with a tour operator, your transport will be arranged for you. 

 Domestic flights are often the fastest way to travel longer distances within Bhutan. Domestic airports operate flights to and from Yonphula in eastern Bhutan, Bumthang in central Bhutan, and Gelephu in south-central Bhutan.

For special itineraries, helicopter services can be arranged. For more information about helicopter services, visit the Royal Bhutan Helicopter Services page or contact your travel partner.

During Your TRIP

 

Yes – Bhutan’s Department of Tourism has a dedicated visitor centre at Paro International Airport. Others may be found at the four border entry points.

 

You can change your local currency for ngultrum upon arrival at Paro International Airport or at banks, larger hotels and authorised currency exchange businesses in Thimphu

 

You may bring cash equivalent to US$10,000 into the country.

 

ATM and banks accept Visa and Mastercard. International credit cards are widely used in urban areas of Bhutan. However this service may not be available in other parts of the country. Visitors can download the digital wallet app goBoB launched by the Bank of Bhutan, which can be used with a local SIM card and is widely accepted throughout the country.  Another option is the MyPay digtal wallet app launched by Bhutan National Bank. Both apps can be connected to international credit cards and used widely.

Cash in US dollars and Indian rupees is also widely accepted. We advise bringing some cash in either of these currencies, or in Bhutanese ngultrum.

 

Most hotels have Wi-Fi in Bhutan, but we recommend obtaining a guest SIM card for more convenient access to data and a more reliable internet connection. Mobile data in Bhutan can also be expensive. You can find the B Mobile SIM in mobile stores in larger cities, which you can easily top up using the Bank of Bhutan app goBoB. This app also facilitates other payments within the country.

 

SIM cards can be purchased from the Paro International Airport’s visitor information centre on arrival, or from branch offices of Bhutan Telecom and TashiCell, or from authorised agents in towns.

 

There are no rules about what visitors should wear. However if you are planning to visit places of religious significance, respectful smart-casual clothing that covers your body from shoulders to knees is appropriate and appreciated.

 

Yes, a guide is required to enter monuments and Dzongs in Bhutan. While some of the monuments and Dzongs have no entry fee, others have a fee on arrival, which can be paid in cash or via the GoBob app.

 

There are plenty of places to shop for special objects, from high-end pieces to small mementos. Many visitors enjoy shopping at the Cottage and Small Industries (CSI) Market and the Centenary Farmers’ Market. The Textile Museum shop has a wonderful selection of artisan-made textiles and homewares, as do the nearby Tarayana and Craft galleries. Our OGOP shopsare also excellent places to find food, drink and handcrafted products sourced directly from the country’s artisans and farmers.

 

Keeping important antiques and artefacts in Bhutan is a key part of how we preserve our heritage for future generations. We have a law that sets out which artistic, historic, cultural, religious, social, archaeological and technical objects you may not take with you when you leave. To ensure any items you acquire comply with the law, you will need an Export Permit for Non-Antique Artefacts. Find out more about the permit and how to apply for one here.

 

You can find a full, detailed list of prohibited, restricted or declarable items here.

 

We hope your visit to Bhutan will bring you nothing but happiness, but if you encounter any issues or problems, please let us know via Facebook, Instagram or by phoning +975 1712 2257 (or 2300 within Bhutan). You may also contact our hosts for assistance if you encounter a problem during your visit.

 

If it is related to your tourism experience, you can phone the Department of Tourism directly on +975 1712 2257 (or 2300 within Bhutan). If you require one of the emergency services, please telephone 110 for fire, 112 for an ambulance or 113 for police.

 

A permit, which must be applied for in advance, is required to fly a drone either recreationally or commercially in Bhutan. Please email media@tcb.gov.bt to find out more about the regulations.

 

Yes. A guide is required at all times for all guests who drive their own cars to Bhutan. It is highly recommended to pre-book guides before arriving at the borders. If you need help with arranging a guide, please contact our host services team here.

 

Route Permits are no longer required to move around Bhutan. However, anyone on a business visa or for an official purpose is required to have a Route Permit.

 

Yes, permits are required to enter National Parks in Bhutan. However the process can be done online and the permit should be issued quickly. Please visit this link for more information: https://docs.google.com/forms/d/e/1FAIpQLScM4k5SPaGI_GnV6NJuQHstpS5ai9

 

While most monuments in Bhutan are free, some are chargeable. For the full list of monument fees, please click here for more information. Children below 18 years will have a 50% concession and children aged five years and below will be exempted. Most monuments are open from 9am – 5pm each day. In June 2023 it was announced that foreign visitors can now visit monuments whenever they are open to the general public, without any restrictions.

Make your visit truly unforgettable!

We're here to assist you every step of the way, and we look forward to promptly addressing all your inquiries and ensuring your journey to Bhutan exceeds your expectations